Baby Wit Ordering & Payment Information :
What payments do you accept?
We accept Visa, Mastercard, Baby Wit Gift Certificates and Paypal as payment methods. You may order online or over the phone. Our phone number is 503-284-2283. We also accept checks and money orders but these orders take a bit longer to process as we must wait until your check clears.
Do you charge tax?
We do not charge sales tax as we are located in Portland, OR.
How do I know if my order went through?
After you place your order Baby Wit automatically emails an invoice to the address you provided. If you do not receive an email, please check your junk mail folder. If you created an account with us, you can log in and check the status of your order.
What if I get the error message “fatal error” when adding something to my cart?
If you receive a “fatal error” message when adding an item to your cart please and explain which item you were attempting to add. We will work to fix the error immediately.
What if I get the error message “duplicate transaction” when placing an order?
If you receive this message it is because you have already submitted your order and you hit the back button and resubmitted it. Receiving this message does not however mean that your order was accepted (as opposed to declined) and so you should call Baby Wit at 503-284-2283 or for clarification.
What if I get the error message declined for AVS when placing an order?
An “AVS” error means that the billing address you supplied us is not the same as it appears with your bank. You should call your bank and verify which address is listed with them, and then try your purchase again. This fixes the problem 100% of the time.
What if I get the error message declined for CVV@ when placing an order?
This means the 3 digit code (which is found on the signature panel on the back of your Visa or Mastercard) does not match. You should enter the first three numbers that appear. Verify the numbers and try your purchase again after a few minutes have passed by.
What is the difference between an order being backordered vs out of stock?
If you order an item that is listed as backordered it is normally expected back in our warehouse within 7 working days. If an item is out of stock that means that we are backordered with the manufacturer for that item and we do not know when they will be back in. Check back every couple of week for the status of an out of stock item. |
